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If you have any questions or information about your planned trip to Stratford - to order maps, brochures, get directions or assistance on accommodations, events, restaurants, shopping or attractions or require assistance while you are here we have a number of ways to we can help:

Call us at 1-800-561-7926 (SWAN) or 519-271-5140

Mailing Address:

Stratford Tourism Alliance
47 Downie Street, 
Stratford, ON N5A 1W7

Send us a Message

Visitors Welcome Centre:

47 Downie Street, in downtown Stratford, across from City Hall

January 2020 Monday - Saturday - 9 am - 5 pm
Sunday  - 11 am - 3 pm
New Year's Day (January 1) - CLOSED
February 2020 Monday - Saturday - 9 am - 5 pm
Sunday - 11 am - 3 pm
Family Day (February 17) - 11 am - 3 pm
March 2020 Office closed to the public until further notice.
Please call or e-mail. Staff are available during the hours below.
Monday - Saturday - 9 am - 5 pm
Sunday - 11 am - 3 pm
April 2020 Office closed to the public until further notice.
Please call or e-mail and we will get back to you in a timely manner.

Monday - Saturday - 10 am - 6 pm
Sunday - 11 am - 3 pm
May 2020 Office closed to the public until further notice.
Please call or e-mail and staff will get back to you in a timely manner. 

Monday - Saturday - 10 am - 6 pm
Sunday - 11 am - 3 pm
Victoria Day (May 18)  - 11 am - 3 pm
June and July  Office closed to the public until further notice.
Please call or e-mail and staff will get back to you in a timely manner. 
July 27, 2020 - July 31, 2020
August 2020
Monday to Friday - 9 am - 12:30 pm and 1:30 pm - 5 pm 
Civic Holiday (August 3) - 11 am - 3 pm
Note that our washrooms are currently closed.  Upon entry, masks must be worn and if you do not have one, it will be provided.
Please folllow the physical distancing markings on the floor.
September 2020 Monday to Friday - 9 am - 12:30 pm and 1:30 pm - 5 pm 
Note that our washrooms are currently closed.  Upon entry, masks must be worn and if you do not have one, it will be provided. 
Please folllow the physical distancing markings on the floor.

Labour Day (September 7) - 11 am - 3 pm
October 2020 Monday to Friday - 9 am - 12:30 pm and 1:30 pm - 5 pm 
Note that our washrooms are currently closed.  Upon entry, masks must be worn and if you do not have one, it will be provided. 
Please folllow the physical distancing markings on the floor.

Thanksgiving (October 12) - 11 am - 3 pm
November 2020 Monday to Friday - 9 am - 12:30 pm and 1:30 pm - 5 pm 
Note that our washrooms are currently closed.  Upon entry, masks must be worn and if you do not have one, it will be provided. 
Please folllow the physical distancing markings on the floor.

Remembrance Day (November 11) - CLOSED 
December 2020 Monday to Friday - 9 am - 12:30 pm and 1:30 pm - 5 pm 
Note that our washrooms are currently closed.  Upon entry, masks must be worn and if you do not have one, it will be provided. 
Please folllow the physical distancing markings on the floor.

Christmas Day (December 25) - CLOSED
Boxing Day (December 26) - CLOSED
December 31 - CLOSED

Savour Stratford Culinary Guide

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